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PS5 on, but no picture?

A damaged HDMI port can cause no signal. We check the fault before replacing it.

Book your repair

Check these first

Try another HDMI cable and a different TV input. Check that the TV is set to the correct input. Look for bent pins or a loose port, but do not put tools inside or force the cable.

The light does not confirm the fault

A solid white light with no picture does not prove the HDMI port is damaged.

If you need a repair

Book your PS5 in for inspection and HDMI port repair. £60 for the repair plus postage at real courier prices. If it needs a different repair, we contact you with a quote before extra work.

Official PlayStation Safe Mode instructions

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